Terms & Conditions

Please read our terms and conditions carefully

1. Acceptance of Terms

By enrolling in Qurantopia Academy's courses, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

Qurantopia Academy provides online Quran, Arabic, and Islamic Studies education through certified Al-Azhar tutors. Services include:

  • Live online classes via video conferencing
  • One-on-one and group class options
  • Course materials and resources
  • Progress tracking and assessments
  • Certificates of completion

3. Student Responsibilities

Students are expected to:

  • Attend classes punctually and regularly
  • Maintain appropriate behavior and respect for teachers and fellow students
  • Complete assigned homework and practice materials
  • Provide a suitable learning environment with stable internet connection
  • Notify the academy in advance of any absences

4. Payment Terms

Payment policies include:

  • Fees are charged monthly in advance
  • Payment methods include credit card, PayPal, and bank transfer
  • All prices are in US dollars unless otherwise specified
  • Refunds are available within 7 days of purchase, subject to conditions
  • Late payments may result in class suspension

5. Class Schedule and Attendance

Regarding class scheduling:

  • Class schedules are arranged based on student and teacher availability
  • Students must provide 24-hour notice for class cancellations
  • Make-up classes are available for excused absences
  • No refunds for missed classes without proper notice
  • Maximum of 2 rescheduled classes per month

6. Technical Requirements

Students must have:

  • Reliable internet connection (minimum 5 Mbps)
  • Computer, tablet, or smartphone with camera and microphone
  • Updated web browser or video conferencing app
  • Quiet, well-lit learning space

7. Privacy and Data Protection

We are committed to protecting your privacy:

  • Personal information is collected only for service provision
  • Data is stored securely and not shared with third parties
  • Class recordings may be used for quality control and training
  • Students under 18 require parental consent for data collection

8. Intellectual Property

All course materials, including:

  • Textbooks and workbooks
  • Video recordings and audio materials
  • Teaching methodologies and curriculum
  • Are the intellectual property of Qurantopia Academy
  • May not be reproduced, distributed, or sold without permission

9. Code of Conduct

Students must maintain appropriate behavior:

  • Respectful communication with teachers and staff
  • Appropriate dress and appearance during video classes
  • No recording of classes without permission
  • No harassment, discrimination, or inappropriate behavior
  • Violations may result in immediate termination

10. Termination Policy

Either party may terminate the agreement:

  • Students: With 30-day written notice
  • Academy: Immediately for serious violations
  • Pro-rated refunds available for unused portions
  • Certificates provided only for completed courses

11. Limitation of Liability

Qurantopia Academy is not liable for:

  • Technical issues beyond our control
  • Student learning outcomes or progress
  • Indirect or consequential damages
  • Force majeure events affecting service delivery

12. Dispute Resolution

Any disputes will be resolved through:

  • Direct negotiation between parties
  • Mediation by a neutral third party
  • Egyptian courts as final jurisdiction
  • Current laws of Egypt apply to this agreement

13. Amendments to Terms

Qurantopia Academy reserves the right to:

  • Modify these terms with 30-day notice
  • Update pricing and service offerings
  • Communicate changes via email or website
  • Continued use of services constitutes acceptance

14. Contact Information

For questions about these terms:

  • Email: qurantopia@gmail.com
  • Phone: +20 105 576 2861
  • Website: www.qurantopia.com
  • Address: 3A Abbas Al‑Akkad St., Nasr City, Cairo, Egypt

15. Agreement Acknowledgment

By proceeding with enrollment, you acknowledge that you have:

  • Read and understood these terms and conditions
  • Had the opportunity to seek legal advice if desired
  • Agreed to be bound by these terms voluntarily
  • Provided accurate and complete information

Have Questions?

If you have any questions about our terms and conditions, please don't hesitate to contact us.

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